Reflective Journal – Emotional Intelligence


We come across many people in our daily lives, at work and outside the workplace. It is difficult to understand the emotional and mental position of a person and without knowing it; we might act in such a way that does not comply with their mental state and the situation at that point of time. Emotional Intelligence helps in managing these types of situations through self-awareness, and self-regulation. It helps in developing skills that helps in understanding as well as managing human emotions, recognizing as well as managing individual need with that of others and the situations as well (Joseph, Jin, Newman, & O’Boyle, 2015). It is a skill that could be enhanced so as to have a good relationship and balance in life. Emotional Intelligence Start with self-awareness and self-perception that manifests in self-expression that need to be seen in all relationships and helps in making decisions along with enabling stress management (Van Deursen, Bolle, Hegner, & Kommers, 2015).

Emotional Intelligence level could be assessed through various techniques and the results helps in understanding the current Emotional Intelligence level and the areas that need to be focused on for improvement. I too have undergone the Emotional Intelligence assessment and the outcome was slightly above average Emotional Intelligence. Scoring in Emotional Intelligence assessment is done on a 100-point scale. This might vary from industry to industry (Van Deursen, Bolle, Hegner, & Kommers, 2015). The average Emotional Intelligence is 75 and according to the self-report measure of empathy that is been developed by Simon Baron-Cohen, this empathy includes both affect and cognition. Both the quizzes have almost given the same outcome that indicated the average score of Emotional Intelligence. This indicates that I still have some scope of improvement in certain areas that could help me in improving my self-assessment and self-perception skills. During and post-assessment I was able to understand myself in a better way. I was able to know the areas where I am good at and the areas where in should focus more. I also explored more about various areas related to me like my interests, values, aptitudes, personality and type. This assessment has also helped in assessing my personal and professional capabilities that has helped me in taking a new step towards progress in career (Joseph, Jin, Newman, & O’Boyle, 2015). Twp. theories, Mayer and Salovey’s (1997) Model and Bar -On’s (2006) Model, proposed the concept and basis of Emotional Intelligence. The former associate general intelligence with the Emotional Intelligence and have four abilities, emotional facilitation, perception of emotion, management of emotions and understanding emotions. Bar -On’s Model focuses on the mixed approaches of social and emotional competencies and have four areas that includes stress management, intrapersonal, general mood and interpersonal interaction.

In professional practice, Emotional Intelligence plays a vital role, mostly in decision-making. According to me irrespective of the position, role and responsibilities the individual hold, it is very important that they should incorporate and improve the Emotional Intelligence skills (Mayer, J. D., Salovey, & Caruso, 2004). Professions like Nursing, where there is a need of sudden decision-making; Emotional Intelligence helps in taking right kind of decision at right time with right kind of output (Van Deursen, Bolle, Hegner, & Kommers, 2015). Even in corporate pace where each ay each individual has to deal with many stakeholders and shareholders, a balanced emotional and professional approach could only be achieved through improved Emotional Intelligence. Emotional Intelligence helps in improving positive behavior and positive environment in the workplace and thus improves overall performance.

I id my quiz about motivation and the results it was this one :

Your Top 3 Motivators Are:

(When your role or focus is: “General Life”)

1.   Status (88%): your motto is: “I have social standing”

You are energized and excited with gaining more prestige within your circles. You might even consider taking a lower paid position in order to gain more social positioning in a wider community. You really do enjoy being an important figure in the community. You do what it takes to not be perceived as socially inferior.

You may have to seek roles and positions that already hold social prestige in order to be motivated. Doctors, lawyers, accountants, bank managers, and the likes hold a certain amount of social clout that energizes you. Consider branching out into wider reach programs over the internet, too. Internally, going after new ‘titles’ may bring you much joy.

Seeking higher titles and roles must be seen as a worthwhile reward for efforts in order to energize you. Empty titles or roles will not do it for you if the rest of the community feels the same way.

Tips to use this Motivator:

o   Do what it takes to let your team, family, and friends know you desire recognition of achievement.

o   Take on company, local, or internet projects that will gain you public recognition.

o   Make achievable goals to get symbols of worth that remind you and others of your efforts.

o   Read books, participate in blogs, and learn topics that help you live life with high esteem.

o   Let you teams, management, family, and friends know you seek respect from them. Do what it takes to earn it.

2.   Mastery (88%): your motto is: “I am excellent in my chosen vocation”

You are excited by the challenge afforded by the work that you do. You seek to be an expert at your chosen trade or field. Your standards are internal but you do seek to learn from others. You shy away from situations where you will be totally out of your field of expertise.

You tend to seek to be a niche professional, specialist, craftsperson, technician, or industry expert. You take great pride in completing difficult or demanding tasks. Other team members may be seen as functionaries or helpers to your overall performance.

The structure of your work and working environment is very important. You need to be provided with complete tasks or seek the information to fill in any holes. Training and development are very important to you and require great care. You need to the room to grow to become a master in your applied craft.

Tips to use this Motivator:

o   Do what it takes to increase your opportunities to complete jobs. Take on more or make more mini-milestones.

o   Actively work with leads and management to gain adequate support structures. You need the right tools.

o   Take on new complex or technical challenges and consider dropping or delegating simple or routine ones.

o   Work opportunities to learn into your daily or weekly activities. Take on new technology, research, or general personal development.

o   Let your team, leads, and management know that you enjoy recognition for your advanced skills.

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